You know that I intentionally work in two very different
worlds. As a consultant by day, I live
in the business world, rich with the knowledge of practice and experience. As a teacher by night, I live in the academic
world, rich with the knowledge of theory and concepts. I work in both worlds intentionally. That is because a quick scan of opinions about
theory and practice often finds these worlds in a philosophical conflict. No doubt you have heard the old saying “Those
who can – do; those who can’t – teach”.
This conflict arises because; for the most part we invest our beliefs in
one world or the other. Unfortunately,
less than 30% of our population has attended at least one course from an
institution of higher learning. That
means the majority of our population has not had the opportunity to explore and
discover that we as individuals cannot really “understand” one without the
other.
The late, great Dr. William Edwards Deming once wrote - "Rational
prediction requires theory and builds knowledge through systematic revision and
extension of theory based on comparison of prediction with observation. It is an extension of application that
discloses inadequacy of a theory, and need for revision, or even new
theory. Again, without theory, there is
nothing to revise. Without theory,
experience has no meaning. Without
theory, one has no questions to ask.
Hence without theory, there is no learning." In the most fundamental of truths,
theory and practice are partners that form knowledge. Without knowledge there is no learning. Without learning there is no wisdom. Without wisdom there is no progress.
Because of theory, we have evolving models of systems and
their behavior; which includes weather systems, economic systems, and even
organizational systems. These models
help us predict future behavior and therefore, outcomes. As with the recent hurricanes, while what
actually happens in a system may not happen exactly as predicted by the model
or the theory, what does happen is very important. Over time we learn to embrace the quote from
Dr, Olaf Isachsen – “For whatever happens, all the conditions were
present”. That is because; a
well developed theory often includes variation common within the system, but we
cannot include variation from causes outside the system. Even though there may be influence from the
outside, we can analyze what happened and we can evaluate the quality of our theory
and improve it.
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